Our support team is available Monday - Friday, 9 AM - 5 PM CST to help with any inquiries.
You can reach us at support@travelballdepot.com for any assistance with orders, returns, account questions, or other issues.
Click “Forgot Password” on the login page, enter your registered email address, and follow the instructions to reset your password.
We use secure payment processing and encryption to protect all transactions. Your payment information is not stored on our servers and is processed through trusted third-party payment providers.
Click “Sell or Become a Vendor” on our homepage, provide your information, and verify your email. Once verified, you can start selling on Travel Ball Depot. You do not need an account to buy.
Refunds are processed once the item is returned and inspected. It may take 5-10 business days for the funds to reflect in your account, depending on your bank’s processing time.
If you need to return an item, contact us at support@travelballdepot.com within 3 days of receiving it. We will guide you through the return process.
Items may be returned if they do not match the description, arrive damaged, or fail to arrive. Please see our Return Policy for more details on eligibility.
No, not at this moment
Sellers are expected to ship items within 3 business days of receiving payment confirmation. Shipping times vary based on location and shipping carrier.
The buyers pay for shipping.
If your item is lost, please work with the shipping carrier to investigate. If the item arrives damaged, buyers may contact you or Travel Ball Depot support for assistance with resolving the issue at support@travelballdepot.com
Package items securely to prevent damage. Use protective materials like bubble wrap, packing peanuts, or sturdy boxes. Make sure to use a shipping carrier that provides tracking.
Travel Ball Depot charges a selling fee of 10% and in addition to selling fees, there is a 2.9% payment processing fee of the cost of the product bought plus an additional .30 cents. There is a $5 minimum once an item is sold.
To start selling, create an account and navigate to "Sell or Become a Vendor" to list your items. Be sure to provide accurate descriptions, a lot of images, and details about the item’s condition.
Once the seller ships your order, they will provide tracking information then you can track order via our website.
You may cancel your order before the seller has shipped the item. Contact us immediately at support@travelballdepot.com to request cancellation. Orders cannot be canceled once they have shipped, though you may be eligible for a return in some cases.
We accept credit, debit cards and Paypal.
Simply browse through our listings, select the item you’re interested in, and click "Buy Now." Follow the prompts to complete your purchase securely. You don’t need an account to buy.
Buyers can browse through various listings, purchase items directly from sellers, and get their equipment shipped right to their door. Sellers can list items, manage their inventory, and complete transactions directly through our website.
Travel Ball Depot is an online marketplace dedicated to travel ball baseball and softball players. It allows users to buy and sell new or used equipment, including bats, gloves, apparel, and other sports gear.
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