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Privacy policy

Last Updated: 10.28.2024

Travel Ball Depot ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you use our website and services for buying and selling baseball and softball equipment. By accessing or using Travel Ball Depot, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and usage information to provide and improve our services. The information we collect includes:

  • Personal Information: When you register an account, we may collect personal details such as your name, email address, mailing address, phone number, and payment information.
  • Transaction Information: Details about the items you buy or sell, including descriptions, price, and transaction history.
  • Usage Information: Information about your interactions with our website, such as pages visited, time spent, and navigation patterns.
  • Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, operating system, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, track activity, and personalize content. You can control cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Travel Ball Depot website and services.
  • Facilitate transactions between buyers and sellers, including processing payments, providing support, and addressing disputes.
  • Communicate with you regarding your account, transactions, and updates to our policies or services.
  • Improve and personalize your experience on Travel Ball Depot by analyzing how users interact with our website.
  • Detect, prevent, and address fraud, security breaches, and other harmful activity.
  • Comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information under the following circumstances:

  • With Other Users: Buyers and sellers may view certain information about each other (e.g., names, shipping addresses) to complete transactions.
  • Service Providers: We may share your information with third-party service providers that assist us with payment processing, data analytics, marketing, customer support, and website hosting.
  • Legal Compliance and Protection: We may disclose your information if required to comply with legal obligations, enforce our terms, or protect the safety, rights, and property of Travel Ball Depot, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, user information may be transferred to the new entity, subject to similar privacy protections.

4. Your Choices and Rights

You have certain rights regarding your information:

  • Access and Update: You may access and update your account information at any time by logging into your account.
  • Delete Your Account: You can request to delete your account and associated data by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
  • Opt-Out of Communications: You can unsubscribe from promotional emails by following the opt-out instructions in each email. Note that we may still send you non-promotional messages related to your account or transactions.
  • Manage Cookies and Tracking: You can manage your cookie preferences in your browser settings.

5. Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, and loss. However, no method of transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once we no longer need your information, we will securely delete or anonymize it.

7. Children’s Privacy

Travel Ball Depot is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our website. We encourage you to review this page periodically to stay informed about our practices.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Travel Ball Depot
Email: support@travelballdepot.com

By using Travel Ball Depot, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your information!